1. Clients agree to current rates as well as all Terms & Conditions listed below.

2. All invoices, unless other arrangements are made in advance, are due upon receipt. Established customers may go on NET 15 or NET 30 terms. NET terms longer that NET 30 are not available.

3. A deposit may be required on certain products purchased from Deering IT. Deering IT follows the return policies of each vendor. Generally, non-defective products may be returned within 30 days of purchase only if all original packaging, documentation, and support materials are returned and the product is in new condition. Please contact us if you need to determine the specific return policies for a particular vendor. A 20% restocking fee will be charged on all non-defective returns. Special order items are not returnable unless defective and then only for credit or replacement of the defective item(s). No returns will be accepted after 30 days.

4. Any invoice past due will be charged 1.0% interest per month (12% APR) from the invoice date, unless other arrangements have been made to pay the balance. Interest rates are subject to change. Any change in interest rates will be posted here at least 7 days prior to implementation.

5. Any check returned for any reason will be assessed the maximum fee allowed under then current New Hampshire law along with applicable interest if the amount is past due. If more than one (1) check is returned as NSF in any 12 month period, an account will immediately be placed on a strictly COD basis. Should it become necessary to take legal action to collect amounts owed by an NSF check, the check will be turned over to the Hillsborough County New Hampshire District Attorney’s Office for criminal prosecution under applicable State and Federal check fraud statutes.

6. Accounts past due 30 days will be placed on hold until the entire balance is paid unless other arrangements have been made to pay the balance.

7. Legal action will be taken against accounts past due 45 days or more unless other arrangements have been made to pay the balance.

8. If your account becomes past due and we are forced to place it on hold or take legal action to collect a past due balance, NO service, support, or sales will be available until the account is paid in full. Once a suspended account is paid in full, for a 6 month period following the full payment of the suspended account, all service, support, or purchases will be strictly on a COD basis only. Should it become necessary to suspend an account for a 2nd time, all necessary measures required to collect the entire balance will be taken and the account will not be reactivated. This means that after the 2nd suspension, we will no longer do business with that customer. There will be no exceptions here.

9. Any costs, including, but not limited to court fees, attorney's fees, and/or collection fees, incurred by Deering IT  to collect a past due amount will also be charged to the account as allowed by New Hampshire law.

10. Deering IT, its owners, officers, employees, and/or investors are not responsible for claims written or otherwise made by a vendor as to usability for any given task nor are we responsible for the stability or compatibility of a product in any given environment. If such a conflict arises, we will help in any way we can to resolve the problem between the vendor and our client, but Deering IT, its owners, officers, employees, and/or investors are in no way responsible for damages or loses caused by such instabilities or incompatibilities.

11. Deering IT, its owners, officers, employees, and/or investors are not responsible for identifying, considering, or correcting any Year 2000 deficiency or issues in any of your  systems, or systems with which you interface, or programs/systems delivered by us.

12. All warranties are through the manufacturer and under terms set forth by that manufacturer. Deering IT, its owners, officers, employees, and/or investors neither offer nor imply any other warranties on any product manufactured or produced by another party.

13. If a client chooses to use a Beta, or an otherwise unreleased product, support for that product is available only through the vendor providing the Beta product. Be sure to read all Beta documentation and agree to the terms of the Beta test prior to installation or use of such a product as any damages are the sole responsibility of the user, not Deering IT. Support for Beta products is still billed at normal rates.

14. If a client chooses to obtain Internet access, e-mail access, or training on usage of the Internet or e-mail through Deering IT, in no way Deering IT, its owners, officers, employees, and/or investors be responsible for content obtained by or delivered to your computer via the Internet. Such content may include, but is not limited to, viruses, sexually explicit material, racial slurs, or other material that may be destructive to the Client’s system(s) or considered offensive.

15. All clients will be required to backup their data each day data is altered or added to your system. This backup should be on a removable device. The client understands that even though their data is backed up, there is no guarantee that their data can be retrieved and that removable media, while usually reliable, only provides an added security against data loss. In no way shall Deering IT, its owners, officers, employees, and/or investors be responsible for loss of data in any way regardless of the device used to backup data.

16. Deering IT will not, under any circumstances, install, service, or support unlicensed software or software on more machines that the Client has licensed from the vendor. To do so would be unethical and would violate Federal Law. Proof of license may be requested by Deering IT at any time.

17. We reserve the right to modify and/or terminate this agreement at any time without notice.

18. Use of any information posted to public or private forums, including, but not limited to, newsgroups, chat rooms, HTML-based discussion groups) and authored by one or more of Deering IT's owners, officers, employees, and/or investors is at your own risk. Terabyte makes no warranties, either written, verbal, or implied, as to the appropriateness of this information for your particular needs nor do we guarantee or warranty that this information will correct your problem(s). Before making ANY changes to your system be sure you have a current, valid, and reliable backup of all affected systems. You agree not to hold Deering IT liable in such a case as this information causes loss of data or use of your computer(s). Use of this information is contingent on your acceptance of these terms. If you do not agree to these terms, delete or ignore the posting in its entirety.

19. Terms of this and any agreement between Deering IT and its clients are governed by the State of New Hampshire in the United States of America. Should a New Hampshire or US Court of Law find any individual portion of this agreement invalid, it shall not affect in any way the remainder of the agreement.